hangar.
Sign inStart your first jobB

Legal

Hangar Terms of Service

The agreement between your organisation and TALOS Defence for Hangar, with the licence for the command line tool, SDK and web app.

Version 1.0. Effective date: 27 October 2026.

These terms are the agreement between your organisation and TALOS Defence for Hangar. They include the licence for the Hangar command line tool, SDK and web app. Read them with the documents in clause 1.3, which form part of them.

1. The agreement#

1.1 Who we are. Hangar is operated by TALOS Defence Pty Ltd (ABN 24 696 691 906), trading as TALOS Defence ("TALOS Defence", "we", "us"). TALOS Defence is 100% Australian-owned and controlled.

1.2 Who you are. "You" means the organisation that opens the Hangar account. The person who accepts these terms confirms that they have authority to bind that organisation.

1.3 The documents. The agreement is made up of:

  1. these Terms of Service;
  2. the Acceptable Use Policy;
  3. the Data Processing Terms;
  4. the Capacity Terms;
  5. the prices and product descriptions published on gethangar.au when you buy.

If two documents conflict, the first in this list wins, except that the Capacity Terms win on capacity, bookings and credit for failed capacity, and the Data Processing Terms win on the handling of Customer Content. The Privacy Policy explains how we handle personal information. It is a notice, not a contract term.

1.4 Business use only. Hangar is for organisations, for business purposes. You confirm that:

  1. you hold an active Australian Business Number (ABN) or Australian Company Number (ACN);
  2. you acquire Hangar for the purposes of your business, and not for personal, domestic or household use;
  3. the information you give at sign-up, including your organisation's legal name, its ABN or ACN and the country that controls it, is true and current.

1.5 Acceptance. You accept these terms when an owner of your account accepts them in Hangar, or when you first use Hangar, whichever is earlier. We record who accepted, when, and the exact version.

2. Definitions#

In this agreement:

  • Account means your Hangar organisation account.
  • Accelerator Time means time on a Hangar-managed accelerator (such as an NVIDIA H100 GPU or an AWS Trainium2 device) to execute your Workload inside Hangar. The Capacity Terms describe it.
  • Authorised User means a person you allow to use your Account.
  • Certificate means a record of a run, session or upload that TALOS Defence signs and issues through Hangar.
  • Credit means the prepaid balance in your Account. It is either Paid Credit, which you buy, or Promotional Credit, which we give.
  • Customer Content means the data, files, models, weights, container images, code, secrets, prompts and outputs that you or your Authorised Users upload to, run on, or produce with Hangar. It does not include Service Data.
  • Hangar or the Service means the Hangar platform, its website at gethangar.au, the API, the command line tool, the SDK, the web app, the verifier and the documentation.
  • Infrastructure Provider means Amazon Web Services and its affiliates, which supply the cloud capacity on which TALOS Defence operates Hangar.
  • Service Data means the information Hangar creates or collects to operate the Service, such as account records, billing records, usage, logs, metadata and Certificates.
  • Workload means a container, job, script, model or command that you run on Hangar.

3. Your account and keys#

3.1 Your account. You are responsible for everything done through your Account, by your Authorised Users or by anyone who uses your credentials or keys.

3.2 Keep credentials safe. Keep passkeys, API keys, tokens and devices secure. Do not share them outside your organisation. Give each Authorised User their own sign-in.

3.3 Tell us at once. Write to security@gethangar.au as soon as you suspect that a credential or key is lost, stolen or misused. Revoke the key in Hangar. You remain responsible for use until you tell us or revoke the key.

3.4 Roles. Owners manage credit, policy and people. Members book and run. Viewers read. You decide who holds each role.

3.5 Checks. We check your ABN or ACN against the Australian Business Register. We screen names against the Australian sanctions list. We may hold or decline a sign-up, a top-up or a booking while a person checks it. A person at TALOS Defence reviews every sign-up that we decline.

3.6 New-account limits. New accounts have spending and concurrency limits. The credit page shows each limit and when it lifts. You may ask a person to review a limit.

3.7 One account. Do not open more than one account, or use another person's account, to avoid a limit, a suspension or a free allowance.

4. Credit, billing and refunds#

4.1 Prepaid credit. Hangar runs on prepaid Credit. You add Paid Credit by card through Stripe. We charge each booking, run, session, storage and other fee to your Credit at the published price.

4.2 Prices. Prices are in Australian dollars and are published on gethangar.au. The price of a booking is fixed when you confirm it. A usage price (for example, a price per second or per gigabyte) is the published price at the time the usage occurs.

4.3 Price changes. We may change a published price. A change applies only to bookings confirmed and usage occurring after it takes effect. We give at least 14 days' notice of an increase to a usage price by email to account owners. If you do not accept an increase, you may close your Account and we refund your unused Paid Credit under clause 4.7.

4.4 GST and taxes. Prices include GST where GST applies. We issue a tax invoice for every top-up. You are responsible for any other tax, duty or levy that applies to your use of Hangar, other than taxes on our income.

4.5 Paid Credit does not expire. Paid Credit stays in your Account until you use it or until we refund it.

4.6 Promotional Credit. Promotional Credit has no cash value. It carries the expiry date and conditions we state when we give it. We use it before Paid Credit.

4.7 Refunds. Credit is spent on Hangar. We refund Paid Credit to the card that paid it (or by bank transfer if that card is no longer valid) only:

  1. when your Account closes, for the unused Paid Credit, if you ask within 12 months after closure;
  2. when the Capacity Terms or clause 4.3 say so;
  3. when we refuse or reverse a top-up after a check; or
  4. when the law requires it.

We may deduct from a refund any amount you owe us. We do not refund Credit that has been used, or Promotional Credit.

4.8 Credit for our failures. When a booked run or session cannot start or is cut short because of a failure on our side or the Infrastructure Provider's side, the Capacity Terms set the credit you receive.

4.9 Disputed payments. If a payment is disputed or reversed with your card issuer, we may pause new bookings and top-ups until the dispute is resolved. If a charge that you disputed was valid, you must pay us the amount and any fee the card network charged us for the dispute.

4.10 Inactive accounts. If an Account has no sign-in, run or top-up for 24 months, we may close it after giving 60 days' notice by email. We refund the unused Paid Credit under clause 4.7.

5. Capacity and availability#

5.1 Capacity is scarce. Accelerator capacity in Australia is limited. We publish what is available to book. We do not promise that any amount of capacity, or any type of accelerator, will be available at any time.

5.2 No uptime commitment. We operate Hangar with care and skill. We do not promise that Hangar will be available at all times, uninterrupted or free of errors. We do not offer a service level agreement or service credits other than as the Capacity Terms state.

5.3 Bookings. The Capacity Terms set how bookings, holds, cancellations, Accelerator Time and capacity failures work.

5.4 Maintenance and security. We may suspend a pool, an instance type, a feature or the Service to apply a security fix, to respond to a security advisory, or to perform maintenance. We do not schedule planned maintenance inside a confirmed booking. Clause 5 of the Capacity Terms applies to a booking we cannot supply.

5.5 Changes to the Service. We may add, change or retire features, instance types, regions or pools. If we retire a feature you pay for, we give at least 30 days' notice, except where clause 5.4 or 11 applies. A confirmed booking keeps its instance type and price. If a change materially reduces what you paid for, you may close your Account and receive a refund of your unused Paid Credit.

6. Customer Content and Workloads#

6.1 You own your content. As between you and us, you own your Customer Content. We take no ownership of it.

6.2 Our licence. You grant TALOS Defence a non-exclusive, royalty-free licence, for the term of this agreement and any retention period you choose, to host, copy, store, transmit, run and process your Customer Content. We use this licence only to provide the Service to you, to follow your instructions, to keep the Service secure, and to comply with the law.

6.3 No training on your content. We do not use your Customer Content to train, tune or evaluate any model, and we do not sell it.

6.4 Your responsibility for Workloads. You are solely responsible for your Customer Content and Workloads, including:

  1. their lawfulness, accuracy, quality and safety;
  2. holding every right, licence and consent needed to upload, run, train on and use them, including rights in training data and third-party models;
  3. their compliance with the Acceptable Use Policy;
  4. the security of your own code, images, dependencies and secrets;
  5. the results of a run, and every decision or action you or anyone else takes on those results;
  6. export, sanctions, privacy and sector-specific obligations that apply to them.

6.5 Backups. You are responsible for keeping copies of your Customer Content. Hangar deletes Customer Content at the end of the retention period you choose, or at the default periods published in the documentation.

6.6 Your egress choices. A Workload can reach only the destinations on your Account's egress allowlist. Data that your Workload sends to a destination you allow leaves our control, and we are not responsible for it.

6.7 Access to Customer Content. TALOS Defence staff have no access to Customer Content. Hangar handles it only by automated processing, to run your Workloads and to keep and delete it as clause 6.5 sets out.

Where the law requires us to act on a report about your Customer Content or Workload, such as a report of child sexual abuse material, we act on your Account and your Workloads. We may suspend them, keep the stored material unchanged as the law requires, and refer the matter to the authorities. None of these actions gives our staff access to the content.

6.8 Service Data. We own Service Data. We use it to operate, secure, bill and improve Hangar, and to meet the law. We handle any personal information in it under the Privacy Policy.

7. Certificates#

7.1 What a Certificate attests. A Certificate is a record, signed by TALOS Defence, of facts that Hangar observed and recorded about a run, a session or an upload. Depending on its kind, it records: what ran, including the image digest and the command; the hardware it ran on; the times; the digests and sizes of data in and out; the movements of that data; the reset and wipe records; the attestation of the instance; and the release of Hangar that ran it. Each fact is as recorded by Hangar at the time.

7.2 What a Certificate does not attest. A Certificate does not state or warrant:

  1. that any output is correct, complete, accurate, safe, lawful or fit for any purpose;
  2. that a Workload, model or image is secure, free of defects or free of malicious code;
  3. that you or your Workload comply with any law, standard, framework, contract or classification rule;
  4. any certification, accreditation, assessment or endorsement by any government or other body;
  5. anything about events outside Hangar, or before or after the period it records.

7.3 The reader decides. A person who reads a Certificate decides what the recorded facts mean for their purposes. You may share your Certificates. You must not describe a Certificate to anyone as attesting more than clause 7.1 states.

7.4 No duty to third parties. We issue Certificates to you under this agreement. To the extent the law allows, TALOS Defence owes no duty of care, and has no liability, to any person other than you who reads or relies on a Certificate.

7.5 Retention of Certificates. Certificates contain digests, names and metadata, not your files. We keep each Certificate and its records for at least seven years so that it stays verifiable, including after your Account closes.

8. The software licence#

8.1 Licence. Subject to this agreement, TALOS Defence grants you a non-exclusive, non-transferable, revocable licence, during the term of this agreement, for your Authorised Users to install and use the Hangar command line tool, SDK and web app, in object code, only to access and use Hangar.

8.2 Restrictions. You must not, and must not let anyone:

  1. copy, modify or make derivative works of the software, other than as the documentation permits;
  2. sell, sublicense, rent or distribute the software;
  3. reverse engineer, decompile or disassemble the software, except to the extent the law permits it despite this restriction;
  4. remove a notice of ownership or licence;
  5. use the software to build a competing service, or to benchmark Hangar for publication without our written consent.

8.3 Open source. Parts of the software, including the verifier, are open source. The licence that comes with each such part governs it. Nothing in this agreement limits your rights under that licence.

8.4 Updates. We may update the software. Some updates are required to keep using Hangar, for example a security fix.

9. Intellectual property#

9.1 Our IP. Hangar, its software, documentation, designs, certificate formats, and the Hangar and TALOS Defence names and logos are owned by TALOS Group Pty Ltd and used under licence by TALOS Defence Pty Ltd. Except for the licences in this agreement, you receive no right in them.

9.2 Your IP. Clause 6 sets the position on your Customer Content.

9.3 Feedback. If you give us feedback or suggestions, we may use them without obligation to you.

9.4 Our marks. You may state that you use Hangar. You must not use our names or logos in any other way without our written consent.

10. Confidentiality#

10.1 Each party must keep confidential the other's non-public information that it receives under this agreement, and use it only for this agreement. This does not apply to information that is public through no fault of the receiving party, that the receiving party already held or independently developed, or that the law requires it to disclose. A party required by law to disclose must, where the law allows, tell the other party first.

10.2 Your Customer Content is your confidential information. The Data Processing Terms set how we handle it.

11. Suspension#

11.1 Immediate suspension. We may suspend your Account, a Workload, a run or a booking at once, without notice, if we reasonably believe that:

  1. you or your Workload breach the Acceptable Use Policy;
  2. your use poses a security risk to Hangar, to the Infrastructure Provider or to another customer;
  3. suspension is required by law, by a court, by a government authority, or by the Infrastructure Provider;
  4. your Account is used for fraud, or a payment is reversed or disputed; or
  5. your credentials or keys are compromised.

11.2 Scope. We suspend only as much of the Service as is reasonably needed to deal with the cause, where that is practicable.

11.3 Notice and reasons. We tell you of a suspension and its reason as soon as practicable, unless the law, the authority concerned or the investigation prevents it. We lift the suspension when the cause is resolved.

11.4 Credit during suspension. Suspension does not reduce your Paid Credit. If we suspend because of clause 11.1 paragraph 3 or 5 and you are not at fault, the Capacity Terms apply to any booking you lose. If we suspend because of your breach, clause 5 of the Capacity Terms does not apply, and the booking is charged.

12. Termination#

12.1 By you. You may close your Account at any time in Hangar or by writing to support@gethangar.au.

12.2 By us, with notice. We may end this agreement for any reason by giving you at least 30 days' notice. We then refund your unused Paid Credit and credit for any confirmed booking that falls after the end date.

12.3 By us, at once. We may end this agreement at once by notice if:

  1. you materially breach the Acceptable Use Policy;
  2. you breach another term and do not remedy the breach within 14 days after we ask you to;
  3. you become insolvent, or an administrator, receiver or liquidator is appointed to you;
  4. continuing would breach the law, a sanctions measure or the Infrastructure Provider's terms; or
  5. the information you gave at sign-up was materially false.

12.4 Effect. When this agreement ends:

  1. your right to use Hangar ends;
  2. you may export your Customer Content for 30 days, unless the law or clause 12.3 paragraph 4 prevents it;
  3. we then delete your Customer Content as the Data Processing Terms set out;
  4. we refund unused Paid Credit under clause 4.7, unless the agreement ended under clause 12.3 paragraph 1 or 5, in which case we may first deduct our reasonable costs of dealing with the breach;
  5. clauses 6.4, 7, 9, 10, 13, 14, 15, 16 and 19 continue.

12.5 Sanctions. We do not make a refund or other payment where a sanctions law prohibits it.

13. Warranties and disclaimer#

13.1 Your warranties. You warrant that:

  1. you have the authority to enter into this agreement;
  2. you hold every right, licence and consent that your Customer Content and Workloads need;
  3. your Customer Content and Workloads, and your use of Hangar, comply with the law and the Acceptable Use Policy.

13.2 Our warranty. We will provide the Service with due care and skill, as this agreement describes it.

13.3 Disclaimer. To the maximum extent permitted by law, and except as clause 13.2 and clause 14 state:

  1. the Service, the software, the Certificates and all outputs are provided "as is" and "as available";
  2. we exclude every other warranty, guarantee, condition and representation, express or implied, including any about merchantability, fitness for a purpose, accuracy, availability, quiet enjoyment or non-infringement;
  3. we do not warrant that the Service will meet your requirements, operate without interruption or error, or that any data will not be lost.

14. Australian Consumer Law#

14.1 Nothing in this agreement excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law or any other law, that cannot lawfully be excluded, restricted or modified (a Non-Excludable Right).

14.2 Where we are permitted to limit our liability for failure to comply with a Non-Excludable Right, our liability is limited, at our option, to:

  1. supplying the services again; or
  2. paying the cost of having the services supplied again.

15. Limitation of liability#

15.1 Excluded loss. To the maximum extent permitted by law, neither party is liable to the other, however the liability arises (including in negligence), for any:

  1. loss of profit, revenue, business, contract, goodwill or anticipated savings;
  2. loss or corruption of data, except our obligation under clause 5 of the Capacity Terms to credit you;
  3. cost of procuring substitute services;
  4. indirect, consequential or special loss, or punitive or exemplary damages.

15.2 Cap on our liability. To the maximum extent permitted by law, TALOS Defence's total liability to you for all claims under or in connection with this agreement or the Service, however the liability arises (including in negligence), is limited to the greater of:

  1. the total amount you paid to us for the Service in the 12 months before the event that gave rise to the most recent claim; and
  2. A$500.

15.3 Cap on your liability. Your total liability to TALOS Defence under or in connection with this agreement is limited in the same way as clause 15.2, except for your liability under clause 15.4.

15.4 No cap. Clauses 15.1 and 15.3 do not limit:

  1. your obligation to pay amounts due;
  2. your indemnity under clause 16;
  3. your liability for a breach of the Acceptable Use Policy;
  4. your liability for infringing our intellectual property or breaching clause 8.2;
  5. either party's liability for fraud, or for death or personal injury caused by its negligence; or
  6. any liability that the law does not allow to be limited.

15.5 Contribution. Each party's liability is reduced to the extent that the other party, its personnel or its Authorised Users caused or contributed to the loss.

15.6 Our suppliers. The Infrastructure Provider, Stripe and our other suppliers have no liability to you under this agreement. TALOS Defence remains responsible to you, within this clause 15, for the Service it provides.

15.7 Credits. The credits in the Capacity Terms count towards the cap in clause 15.2.

16. Your indemnity#

16.1 You indemnify TALOS Defence, its officers, employees and contractors against every loss, liability, cost (including reasonable legal costs) and penalty that they suffer or incur because of a claim, investigation or demand by a third party (including the Infrastructure Provider or a government authority) that arises from:

  1. your Customer Content or Workloads;
  2. your or your Authorised Users' breach of the Acceptable Use Policy or of the law;
  3. your breach of the warranties in clause 13.1; or
  4. a Certificate being described or used in breach of clause 7.3.

16.2 Your liability under clause 16.1 is reduced to the extent that TALOS Defence caused or contributed to the loss.

16.3 We will tell you promptly of a claim covered by clause 16.1, let you take part in its defence at your cost, and not settle it in a way that admits fault for you without your consent, which you must not unreasonably withhold.

17. Export controls and sanctions#

17.1 Your obligations. You are responsible for meeting every export control and sanctions law that applies to your Customer Content, Workloads and outputs, including the Defence Trade Controls Act 2012 (Cth), the Defence and Strategic Goods List, the Customs Act 1901 (Cth), the Autonomous Sanctions Act 2011 (Cth), the Charter of the United Nations Act 1945 (Cth), and any foreign law that applies to you.

17.2 No controlled technology without authorisation. You must not upload, run, process or supply through Hangar any goods, technology or software that is controlled under those laws, unless you hold, and comply with, every permit, approval or exemption that the activity needs. You must give us a copy of the relevant authorisation if we ask for it.

17.3 Sanctions. You warrant that neither you, nor any person who owns or controls you, nor any Authorised User, is a designated person or entity under Australian sanctions law, or acts for one. You must not use Hangar for the benefit of such a person, or in breach of a sanctions measure.

17.4 Access from outside Australia. You are responsible for any access to Hangar, to your Customer Content or to your outputs by your Authorised Users from outside Australia, or by foreign persons, and for any authorisation that access needs.

17.5 Our position. We do not classify your Customer Content or Workloads for export control purposes. We may refuse, suspend or end any use that we reasonably believe breaches this clause.

18. Changes to these terms#

18.1 We may change this agreement. We give at least 30 days' notice of a change by email to account owners and on gethangar.au, and we show what changed.

18.2 We may give shorter notice, or none, where a change is required by law or by the Infrastructure Provider, addresses a security risk, or does not adversely affect you.

18.3 A change applies from its effective date. An owner must accept the new version before your next top-up or booking. Confirmed bookings keep their price.

18.4 If you do not accept a change, you may close your Account before the change takes effect, and we refund your unused Paid Credit and credit for confirmed bookings after that date.

19. General#

19.1 Notices. We give notices by email to your account owners, or in Hangar. You give notices by email to support@gethangar.au, with "Legal notice" in the subject. Send security notices to security@gethangar.au. An email notice is received when it enters the recipient's mail server, unless the sender receives a delivery failure.

19.2 Events outside our control. Neither party is liable for a failure or delay caused by an event outside its reasonable control, including a failure of the Infrastructure Provider, power or network, a government action, or a natural disaster. This does not affect your obligation to pay for Service received, or the credits in the Capacity Terms.

19.3 Assignment. You may not assign or transfer this agreement without our written consent. We may assign it to a related body corporate, or to a buyer of the Hangar business that is bound by these terms, by notice to you. If you object to an assignment by us, you may close your Account and receive a refund of your unused Paid Credit.

19.4 Subcontractors. We may use subcontractors and suppliers to provide the Service. We remain responsible for their performance under this agreement.

19.5 Whole agreement. This agreement is the whole agreement between the parties about Hangar. It replaces any earlier agreement or representation about Hangar.

19.6 Severance. If a part of this agreement is void or unenforceable, it is severed and the rest continues.

19.7 Waiver. A failure to exercise a right is not a waiver of it.

19.8 Relationship. The parties are independent contractors.

19.9 Governing law. The law of Victoria, Australia governs this agreement. Each party submits to the non-exclusive jurisdiction of the courts of Victoria and of the Federal Court of Australia sitting in Victoria.

© TALOS Group Pty Ltd, used under licence by TALOS Defence Pty Ltd.